Email Whitelisting

Gmail

Gmail mistakenly sends emails that are important, to the Spam folder or promotion Tab...

To assure you continue to get emails you asked to receive, especially the Powerful ones, Create a Filter

1. If you find an email from Joshua Mba in Gmail spam?
2. Open the email please.
3. Click 'Dots' button on the top right, to reveal your choices.

Click Filter messages like this

Click the button  Create filter   to open your settings.

From the next menu, please check these options

Under the "Categorize as: Choose Category..."

1. Click the dropdown icon next to "Choose Category..."
2. Please select Primary in the next options menu.

Click the blue  Create filter   button, to save your settings

Now you will always see Joshua Mba in your Primary Inbox tab!

Next, if the email remains open? Please mark the email as "Not spam"

1. - If you see an email from Joshua Mba: Open the email please.
2. - Click the button on the alert, labeled Report Not spam

    Why is this message in spam? It is similar to messages that were identified as spam in the past.

Gmail Tabs

- If you are using Gmail Tabs such as 'Promotions' please open your Promotions tab in Gmail.

1. - If you find an email from Joshua Mba in your Gmail Promotions tab:
2. - Grab and drag my email to the Primary Inbox Tab.
3. - After doing so, you will receive an alert like the one below at the top of your Gmail toolbar.
4. Conversation moved to Primary. Do this for future messages from [email protected]?
   Yes   Undo
5. - Click Yes in the black alert box at Gmail.
6. - This way you will always see Joshua Mba in your Primary Inbox tab...

Also you can create a filter...

1. - If you find an email from Joshua Mba in your Gmail Promotions tab:
2. - Open the email please.
3. - Click the dots menu on the top left of the email.

Click Filter messages like this.

Click the button  Create filter   to open your settings.

Please select Primary in the next options menu.

Click the blue  Create filter   button, to save your settings

Now you will always see Joshua Mba in your Primary Inbox tab...

Gmail Mobile App

If you are using the Gmail Mobile App on your mobile device, please open the app now

Should you not readily see an email from Joshua Mba, please check the Spam Folder:

Should an email from Joshua Mba appear mistakenly sent to Gmail spam?

Please open the email and Tap the  icon.

Select "Change labels..."

Check the box next to Inbox

Tap OK to save your settings

Are you are using Gmail Tabs such as "Promotions" please open your Promotions tab in Gmail.

1. When you find the email from Joshua Mba
2. Tap the  menu icon - top right.
3. Then select Move to.

4. Move to

   Snooze

   Change labels

5. Then select Primary from the list.
6. 

This should help Gmail to know, you always want to see Joshua Mba in your Primary Inbox tab...

Yahoo! Mail

Check your Spam Folder. If an email from Joshua Mba is there?

1. - Please open the email.
2. - Next click the Not Spam button on the top toolbar.

To ensure delivery: Create a filter to automatically send email from Joshua Mba to your Inbox.

1. - Move your mouse over or tap the Gear icon in the top right navigation bar.
2. - Select Settings from the list that drops down.
3. - Choose Filters located on the left side of the page.
4. - Click the Add button on the Filters page.
5. - Create a name such as Whitelist in the Filter name field.
6. - In the From field leave the default contains selected.
7. - Enter my email address [email protected] in the text box next to Contains...
8. - Choose the destination folder to which you would like the message delivered. For example: Inbox.
9. - Click or tap Save...
10. - You will see in the next screen -Deliver to Inbox if From contains Joshua Mba-
11. - Click or tap Save on this screen.
12. - You will be returned to your Yahoo! Inbox.